Thank you for booking.
Please Read Our Service Agreement Below
DetailMePlease Service Agreement
This agreement explains our obligations to you (hereafter referred to as, “Client”, “Customer”, or “you”) and (hereafter referred to as “ntractor”, “techician”, “us”, “our”, or “we” ) and your obligations to us in relation to the service(s) you purchase. By using our service you agree to the full terms of this agreement, without modification by you. By booking or using the services of agree to the following terms:
Access to Water & Electricity
We require access to water and electricity for all of our car detailing services. If you do not have access to either water or electricity please call us at (888) 993-3824 so we can find a solution. Failure to provide access to water and electricity at the time of your appointment will result in a $80 cancelation fee.
Cancellation Policy
We detail rain or shine and are prepared
for
most any weather conditions including but not limited to
rain.
Due to
the amount of time it takes to perform top quality services and the size
of
our operation, cancellations and reschedules have a lasting effect. For
this
reason, if you need to cancel or reschedule, please do so at least 48
hours
in advance of your appointment so we can fill that time slot and to
avoid
our cancellation fee totaling $80. The following terms and conditions
apply
to all appointments:
We require 48 hours notice to cancel or
reschedule any appointment or service.
We reserves the right to
cancel
or reschedule in accordance with its staff levels, weather conditions or
equipment failure.
Failure for
the vehicle and keys to be present
at
the time and location of the ordered service may result in the
cancellation
of the appointment by us and will be considered a cancellation policy
violation which will result in a $80 cancelation charge.
Gift
Certificate redemption appointments will follow the same cancellation
policy
and will be automatically redeemed for $80 based on the above
cancellation
policy guidelines.
Operating & Moving Your Vehicle
Customer will give us access to the vehicle during the detail job and any additional mutually agreed upon times. Please make sure the keys to the vehicle are available to us. This document insures that you authorize us to operate and to move your vehicle, as necessary to do so determined by our technician.
Time Limit
All detail jobs have specified time limits.
Completion
of work is based off of unique time limit of package. See below all time
limits
for base jobs excluding addons. Addons will be used to extend the base time
using the times provided below. Timekeeping will be performed at the
discretion
of your assigned technician. The time starts as soon as the technician
completes
client check in and initial equipment setup.
Detail Time Limits Are
As
Follows:
Bronze Package
1.5
– 2.0 hours
Silver Package
2.5
hours
Gold Package 3.5
hours
Diamond Package 4.5 hours
Guaranteed Outcome Expectations
If vehicle
has
been last detailed less than a 1
year
ago = 75% as good as new
If
vehicle
has been last detailed more than 1
year
ago = 70% as good as new
If
vehicle
has been last detailed more than 2
years ago = 65% as good as new
If
vehicle has been last detailed more
than
3 years ago = 60% as good as new
If
vehicle has been last detailed more
than 4 years ago = 55% as good as new
If vehicle has been last detailed
more than 5 years ago = 50% as good as new
If vehicle has been last
detailed more than 6 years ago = 45% as good as new
If vehicle has been
last detailed more than 7 years ago = 40% as good as new
If vehicle has
been last detailed more than 8 years ago = 35% as good as new
If
vehicle
has been last detailed more than 9 years ago = 30% as good as new
If
vehicle has been last detailed < 10 years ago = 25% as good as new
Quality of Service
We want you to be satisfied with our service. No services offered are guaranteed to completely restore your vehicle to any previous or new condition. We will try our absolute best to restore the vehicle to the best condition possible and within the constraints of our resources, time, and expertise. We will conduct a final inspection together, with you, at the end of the job. If, after the final inspection and after we have left, you find our service unsatisfactory, please contact us within 24 hours so we can address your concern. will not be held liable for any concerns after 24 hours of job completion or if you did not complete the final inspection with our tician.
Accidents, Pre-Existing Condition & Damage
DetailMePlease and it’s contractors cannot be held responsible for any damage to the vehicle while in our care. We are as careful as possible and have never once had an accident to date. We are professionals and are skilled at what we do. If something does get damaged while detailing your vehicle, we will advise you of the incident. By agreeing to our detailing services you also agree not to hold Detail Me Please Corp. liable for any pre-existing damages to your vehicle. Detail Me Please limits its liability to the total dollar amount of each job.
Fees, Terms of Service & Payment Terms
The fee for our service is the agreed dollar amount, indicated as “Total Cost” on the final price. The term of service is for the amount of time reserved by us to complete the “job” you requested and not for any specific outcome. It is possible that the job could take more time than the time reserved. DetailMePlease has the right to charge an extra dirty fee totaling $60 per hour if the detail job takes significantly longer than expected at the discretion of DetailMePlease. This fee is normally reserved for vehicles which take more than the allocated time limit. We will inform you of the possible fee before or during the detailing process.
Providing Feedback & Photos
We ask for your feedback. Please send us an email at (support@detailmeplease.com) and let us know if there are ANY concerns – good or bad. We also carry the right at the discretion of DetailMePlease to use pictures of your vehicle for marketing purposes and to publish on its website (www.Detailmeplease.com) or any of our Social Media. Your personal information will not be shown in the photos.
Termination of Service
DetailMePlease may cancel any new or existing maintenance plans or services with clients if we experience that the customer is not the right fit for our services at the discretion of Detail Me Please Corp. Instances of service termination include: going behind our back and working directly with Detail Me Please employees instead of going through the company, being rude or harsh to our employees, or any other reason we determine to be worthy of service termination at our discretion.
Detail Me Please Changes
Detail Me Please reserves the right to modify this statement at any time. Any changes to this Service Contract will be listed in this section, DetailMePlease does not make any commitment to update the materials.
I Understand That
By using our
services you hereby understand that
DetailMePlease does not guarantee any specific outcomes or results with our
detailing services.
Your payment
to
DetailMePlease is expressly for the
dedicated service time on your vehicle, not tied to the attainment of any
specific outcome or result.
DetailMePlease limits its liability to the
total dollar amount of each job. If the job takes much longer than
anticipated
we reserve the right to charge an extra dirty fee totaling $90 per hour on
top
of the total cost at the discretion of DetailMePlease employees (we will
warn
you).
Because we order materials
for
the job on demand, deposits made
are
non-refundable.
All Sales Are
Final.